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Executive Administrator

The Executive Administrator provides personal administrative support and assistance to the Executive Management Team.

  • Associate Degree/Diploma in Business Administration, Certified Professional Secretary (CPS)/Certified Administrative Professional Accreditation
  • Proficiency in English
  • Exemplary planning and time management skills
  • Current with advancements in office gadgets and applications
Finance & Accounting Department

Distribution Logistics Manager

The Distribution & Logistics Manager directs, manages and coordinates logistics, warehouse, transportation and customer service activities and leads and directs strategic planning for logistics and customer services.

  • Master’s Degree in Business Administration
  • Warehouse/logistics experience would be an asset
  • Ability to successfully collaborate with and influence senior management and peers
  • Proven ability to think independently and handle multiple projects through to completion

Financial Controller

Reporting to the Chief Executive Officer and working closely with the Senior Management Team , the Financial Controller will be responsible for oversight of all finance, accounting and financial reporting activities.

  • Chartered Certified Accountant (ACCA)
  • Financial, accounting, database, spreadsheet, ACCPAC and related software
  • Management of Financial Resources
  • Deductive/Inductive Reasoning

Chief Accountant

The Chief Accountant is responsible for applying accounting principles and procedures to analyze financial information, manage the company payroll, prepare accurate and timely financial reports and statements and to ensure appropriate accounting control procedures.

  • Bachelor’s Degree in Accounting
  • Association of Chartered Certified Accountants (ACCA) Level 3 certification required
  • Strong analytical abilities and skills for rationalizing business concepts
  • Critical Thinking & Problem Solving

Internal Audit Manager

The Internal Audit Manager (IAM) serves as the company’s chief audit executive and performs advanced level professional auditing work as a key component of the corporate governance structure. The IAM is responsible for maintaining organizational and professional ethical standards and works independently with extensive latitude for initiative and independent judgement.

  • Bachelor’s Degree in Accounting/related field from an accredited college or university
  • Chartered Accountant – ACCA or CPA
  • Considerable skills in conducting quality control reviews of audit work products
  • Skill in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions

Internal Auditor

The Internal Auditor is responsible for providing support to the Internal Audit Manager and the Internal Audit department in its execution of audit activities. In carrying out the audit activities, the Internal Auditor is expected to maintain professional ethical standards, to work independently and maintain objectivity.

  • Bachelor’s Degree in Accounting & Business Administration
  • ACCA Level 2 Certification
  • Planning & Project Management skills
  • Skill in maintaining composure under pressure while meeting deadlines

General Ledger/Budget Accountant

Working under the supervision of the Financial Controller, the General Ledger/Budget Accountant is responsible for the day-to-day operation and maintenance of the organization’s financial records (General Ledger). The General Ledger/Budget Accountant will also be responsible for preparing the company's budget, and supporting the preparation of the monthly financials. The General Ledger/Budget Accountant will work with the Chief Accountant and other staff deemed necessary to support the Department's efforts in meeting its objectives.

  • Bachelor’s Degree in Accounts and Business Administration
  • Good understanding of ACCPAC or related applications
  • Critical Thinking, Analytical & Problem Solving
  • Negotiation & Persuasion

Accounting Supervisor

The Accounting Supervisor is responsible for local and overseas payables, reconciliations, accounting schedules and supervision of the Collections & Credit Officer

  • Bachelor’s Degree in Accounts/ Business
  • ACCA Level II
  • Possess a strong disposition for action
  • Coordination

Administration Executive

The role of the Administration Executive is to provide administrative support to the Executive Chairman and Financial Controller by handling information requests, preparing reports and performing clerical functions such as preparing correspondence & receiving visitors at Carlong’s Newport West offices.

  • Associate’s Degree/Diploma in Business Administration, Certified Professional Secretary (CPS)/Certified Administrative Professional (CPA) Accreditation.
  • Knowledge of standard administrative principles and practices
  • Ability to work in a discreet manner, maintaining confidentiality.
  • Ability to work independently and as a team member.

Collections & Credit Officer

The Collections & Credit Officer is responsible for receiving and disbursing money which involves processing lodgements, credit/debit card transactions and validating cheques.

  • Associate’s Degree in Accounting or equivalent
  • Association of Chartered Certified Accountants (ACCA) Level 1 certification required or equivalent
  • Information and Task Monitoring
  • Attention to Detail and Accuracy
Publishing Department

Publishing Manager

The Publishing Manager is responsible for providing effective leadership and efficient management of the personnel and operations of the publishing department in order to develop pedagogically sound, market competitive multi-media publications for Caribbean students and teachers in accordance with curricula and syllabuses issued by education authorities and examination bodies.

  • Master’s Degree/equivalent in Education/English/Literature/Journalism/Mass Communication
  • Diploma – Teacher Education
  • An exemplary researcher
  • Enthusiastic approach to list building and management

Commissioning Editor

The Commissioning Editor evaluates markets and exploits publishing opportunities to develop and maintain Carlong’s publishing programme to an appropriate standard of quality, liaising with and directing internal and external resources accordingly. The Commissioning Editor undertakes all the responsibilities and supplies all the services usually required of a Commissioning Editor.

  • Bachelor’s Degree in Education, Instructional Technology or related qualification
  • Insight into the use of technology in the classroom and experience in developing electronic/online content
  • The ability to manage a large and demanding workload
  • Highly motivated to consistently achieve results

Educational Technologist

The Educational Technologist is responsible for strategic planning, developing, implementing and evaluating Carlong’s electronic publishing programme. This programme includes developing technology-based instructional materials and products for both the forward publishing programme as well as redesigning existing publications on the backlist.

  • Bachelor’s/ Masters degree in Educational or Instructional Technology or related field
  • Knowledge and understanding of instructional design and educational technology
  • Demonstrated ability to initiate and complete educational technology projects, to manage a complex workload, prioritize tasks and use good judgement in providing services based on goals
  • Ability to generate enthusiasm in the use of new technologies

Senior Editor

Reporting to the Publisher, the Senior Editor assists with the assessment of manuscripts or book concepts for their publishing potential; works to ensure that educational materials produced by the publishing department are accurate and error free and satisfy the needs of the target users and the requirements of the curriculum/syllabus. The Senior Editor’s responsibility also involves editing and proofreading materials that are being developed for publication.

  • Bachelor’s Degree in English/Literatures in English
  • Proficiency in Adobe InDesign/InCopy Workflow
  • Ability to multi-task with demonstrated ability to juggle simultaneously many projects or tasks at different levels of completion
  • Excellent keyboarding skills

Copy Editor

The Copy Editor’s responsibility is to edit and proofread publications that are being developed. The aim is to produce educational materials that are accurate and error free and that satisfy the needs of the target users and the requirements of the curriculum/syllabus.

  • Bachelor’s Degree in English/Literatures of English
  • Editorial training and experience
  • Project Management Skills
  • Excellent editing and critiquing skills

Programmer/Multimedia Designer

The Programmer/Multimedia Designer is responsible for working with the Educational Technologist and other creative specialists to understand the design concept of educational materials being developed and advising on how it can be implemented technically within constraints.

The Programmer/Multimedia Designer is then responsible for writing or applying efficient computer code or script to make the various features work, ensuring that sound, graphics, animations and timings function as intended. In addition, the Programmer/Multimedia Designer will employ best practices as they relate to network and data storage capacity.

  • Bachelor’s Degree in Computer Science/Technology/Programming
  • Knowledge of In Design, Photoshop, Adobe Dreamweaver, Actionscript 3- Flash & Flex programming, Adobe Flash, Adobe Air, Flash Builder, Java, Visual Basic, JavaScript, CSS/CSS 3, HTML, XML, mySQL, PHP
  • Artistic Sensibility
  • Ability to apply pedagogical knowledge and awareness to the design and development of educational materials

Digital Content Coordinator

The Digital Content Coordinator will work closely with the Publishing Manager to conceptualize, develop and implement strategies for the creation and dissemination of interactive digital products.

  • Bachelor’s Degree in education or related area
  • Teacher Training Diploma
  • Strong ability and comfort with creating learning activities for varying levels of students and recommending teaching strategies for engaging and reaching learners
  • Collaborates with internal stakeholders to understand and translate design requirements for the development of interactive multimedia products

Graphic Designer

The Graphic Designer produces visual solutions to the company’s products, using a mix of creative skills and commercial awareness. The responsibilities of the Graphic Designer include the layout and design of print books as well as e-books including the programming of DVD inserts.

  • Associate’s Degree in Graphic Design
  • Adobe Certification required - In Design and Flash
  • Ability to develop software based on the description of business logic
  • Ability to produce Web based graphics and animations

Publishing Services Executive

The Publishing Services Executive (PSE) is responsible for ensuring copyright clearance and doing photo research and market research. The PSE liaises with free lancers and authors and offers other editorial assistance.

  • Associate Degree in Business Administration
  • Knowledge of research (qualitative vs. quantitative research ability)
  • Ability to work independently and as a team member
  • Self-confident and professionally tactful

Production Services Executive

The Production Services Executive (PSE) will work with the Digital Content Coordinator and Programmer/Multimedia Developer to provide assets for the creation and development of digital products.

  • Bachelor’s Degree in Education or related area
  • Knowledge of a video editing software
  • Creativity
  • Problem Solving


The Illustrator is responsible for creating original and stimulating illustrations for the textbooks and children’s books published by the department. In addition, the Illustrator/Animator will assist the Senior Designer in designing books and other graphic materials generated by the publishing and marketing departments.

  • Draws creative and stimulating illustrations for textbooks and children’s books as directed by the Senior Designer and in the Editors’ Artwork Brief
  • Conducts research, as necessary, and ensures accuracy of technical illustrations
  • Prepares camera –ready illustrations in accordance with printers’ specifications and requirements
  • Utilizes computer technology (with emphasis on graphic software such as: Adobe Photoshop, and relevant Clipart) to enhance quality of illustrations

Production Controller

The Production Controller is responsible for ensuring that all projects are completed within a specified time frame within budget. The Production Controller is also responsible for quality assurance of all products, both new and reprints.

  • Bachelor’s Degree in Business Administration
  • Proficiency in Microsoft Office Suite and in the creation and manipulation of Gantt Charts
  • Product Development
  • Critical Thinking, Analysis, Judgement & Decision Making

Administrative Assistant

The Administrative Assistant is responsible for providing the Publishing Manager, the Publisher, the Senior Designer, Production Controller, Editors and other members of the team with administrative support including the organization and execution of the daily activities within the Department.

  • Diploma/Associate Degree in Business Administration/ Certified Professional Secretary (CPS) Certified Administrative Professional (CAP) accreditation
  • Proficiency in document preparation and design
  • Customer & Personal Service
  • Telephone Etiquette
Marketing Department

Marketing Manager

The Marketing Manager plans, organizes, implements and evaluates marketing strategies and an annual marketing programme to maximize sales of the company’s products to its target markets. He/she ensures the efficient and effective operations of the Marketing Department, by optimizing use of available resources and is guided by qualitative and quantitative analysis for decision making.

  • Bachelor’s Degree/equivalent in Marketing/Business Administration
  • Administration & Management
  • Exceptional written and verbal communication skills
  • Innovative and creative

Export Development Manager

The Export Development Manager is responsible for providing information about the company and its products to targeted export markets aimed at increasing sales and creating a positive image of the company. In addition, the Export Development Manager provides feedback from the market to the company.

  • Associates Degree in Marketing/Business Administration
  • Knowledge of International Marketing
  • Excellent interpersonal, communication and organizational skills
  • Critical Thinking

Marketing Representative

The Marketing Representative is responsible for providing information to the market about the company and its products in order to increase sales and create a positive image of the company with the public. The Marketing Representative (Eastern) works among key target groups.

  • Associates Degree in Marketing/Business Administration
  • Knowledge of principles and methods for showing, promoting and selling products or services.
  • Social Perceptiveness
  • Ability to work independently and as a team member.

Media Marketing Executive

Reporting to the Marketing Manager, the Media Marketing Executive is responsible for promoting the company’s brand and products through varying media to the public. He/she will also be responsible for maintaining the marketing presence on the company’s website and other social media marketing tools and managing enquiries generated by visitors to the site.

  • Bachelor’s Degree in Marketing/Mass Communication/equivalent
  • Knowledge of Graphic Design, Photography & Video production highly desirable
  • Strong organizational and time management abilities
  • Creativity and commercial awareness

Marketing Administrative Assistant

The Marketing Administrative Assistant is responsible for providing administrative support towards the effective execution of the marketing plans and strategies coordinated by the Marketing Manager, the Export Development Manager and the overseas Marketing Representatives. The Marketing Administrative Assistant will also provide information to the market about the company and its products in order to increase sales and create a positive image of the company with the public.

  • Associate’s Degree in Business Administration/Certified Professional Secretary (CPS)/ Certified Administrative Professional (CAP) Accreditation.
  • Knowledge of standard administrative principles and practices.
  • Excellent typing, spelling, grammar and analytical skills.
  • Initiative
Information Technology

Information Technology Manager

The role of the Information Technology Manager (ITM) is to ensure the streamlined operation of the IT Department in alignment with the business objectives . He/she is responsible for planning, coordinating, directing and designing the IT related activities , as well as providing administrative direction and support for the daily operational duties and tasks of the IT team. The ITM is also responsible for providing leadership and training for the technical IT staff.

  • Masters Degree in Computer Science, MIS and Business
  • Professional Certification such as CompTIA certifications (A+ Network+ Security+ etc.) or Cisco certification (CCNA) would be an asset
  • Programming skills in HTML, XML, PHP, CSS, AJAX, JAVA, SQL Server and other similar language/frameworks
  • Strong analytical abilities and skills for rationalizing business concepts

IT Business Analyst

The Information Technology Business Analyst (ITBA) is responsible for analyzing all aspects of the business with a view to implementing technology to improve the organization’s business processes. The IT Business Analyst is also responsible for supporting the business intelligence processes as it relates to sales, financial and accounting data.

  • Bachelor’s Degree in Management Information Systems (MIS)
  • Knowledge of Technical Training strategies and modalities
  • Analytical, critical thinking and problem solving skills
  • Manual Dexterity & Coordination

IT Security & Systems Administrator

The IT Security & Systems Administrator (SSA) is responsible for the implementation, upgrade and maintenance of the organizations’ computer systems. The SSA is also responsible for protecting the organizations’ network, systems and data from viruses, malware, malicious attacks and unauthorized access.

  • Bachelor’s Degree in Information Technology.
  • Knowledge of network administration and protocols; SSL, TLS, IPSec, RIP and EIGRP.
  • Expert knowledge in Microsoft Server, Hyper-V and VMware
  • Speaking

IT Application Support Specialist

The Application Support Specialist is responsible for developing and maintaining software applications and providing technical support.

  • Associate’s Degree in Computer Technology
  • Knowledge of website development and technology
  • Ability to effectively communicate technical information to a variety of audiences.
  • Technical Skill

IT Administrative Assistant

The Information Technology Administrative Assistant is responsible for assisting with the administration of the day to day operations of the Information Technology Department. The IT Administrative Assistant will also provide support to users of the IT systems by logging reported issues in Help Desk system and providing avenues for resolution.

  • Associate’s Degree in Business Administration/Certified Professional Secretary (CPS)/ Certified Administrative Professional (CAP) Accreditation.
  • Customer & Personal Service.
  • Excellent typing, spelling, grammar and analytical skills.
  • Excellent communication and interpersonal skill.
Human Resource

Human Resource Manager

The Human Resource Manager is responsible for developing and implementing policies, procedures and programmes for the efficient and effective administration of all Human Resource matters.

  • Master’s Degree in Human Resource Management/Business Administration
  • Knowledge of Psychology
  • Human Resource Information Systems, Word Processing, Spreadsheet & Payroll Software
  • Negotiation

Human Resource Administrator

The Human Resource Administrator is responsible for assisting with the development and implementation of procedures, plans and programmes for the efficient and effective administration of all Human Resource matters in order to achieve the human resource objectives of the organization.

  • Bachelor’s Degree in Human Resource Management/Business Administration/Psychology
  • Customer & Personal Service
  • Possess a strong disposition for action
  • Ability to analyze organizational behavior as well as human behavioural characteristics and motivations
Facilities & Operations Department

Facilities & Operations Manager

The Facilities & Operations Manager will be responsible for the management of services and processes that support the core business plan and strategic objectives and be involved in strategic planning and day to day operations particularly in relation to the properties, motor vehicles and other operating assets.

The Facilities & Operations Manager will provide effective leadership to the Facilities & Operations Team by taking responsibility for staff management, key stakeholders and business relationships, financial and project management.

  • Master’s Degree in Management Studies/Business Administration or equivalent
  • Knowledge of Government of Jamaica operating regulations and laws
  • Excellent negotiation and interpersonal skills.
  • Exemplary time management, planning and organizational skills with the ability to work under pressure, meet deadlines and follow through with details.

Administration Manager

The Administration Manager is responsible for the management & maintenance of the company’s investment properties and its facilities. The Administration Manager is also responsible for the provision of superior customer service to the tenants, the management of all lease arrangements and for providing strong administrative support to the Facilities and Operations Manager.

  • Bachelor’s Degree in Business Administration
  • Knowledge of Property Management
  • Self-confident and professionally tactful to be able to stand on convictions in the face of opposition
  • Critical Thinking

Operations Manager

The Operations Manager is responsible for managing the properties and maintenance for all assigned locations, overseeing all security matters, and the management of the company’s fleet of vehicles. The Operations Manager will assist the Facilities & Operations Manager in the management of the Department.

  • Bachelor’s Degree in Business Administration/equivalent
  • Awareness of Electrical, Air Conditioning & Plumbing works
  • Management of Financial Resources
  • Excellent Communication Skills

Facilities & Operations Administrator

The Facilities and Operations Administrator provides general office support to the Facilities Manager and will assist in financial planning, record keeping, billing, the management of personnel and logistics as well as assisting in the development of the company’s infrastructure, especially fleet management.

  • Associates Degree or equivalent
  • Proficiency in Microsoft Office Suite
  • Highly developed organization skills
  • Ability to prepare budgets and spreadsheet reports

Building Maintenance Officer

Reporting to the Operations Manager, the Building Maintenance Officer (BMO) is responsible for coordinating and carrying out all maintenance activities for the company’s properties, including repairs and renovations to buildings and electrical and plumbing. The BMO maintains the company’s Fixed Assets Register and supervises the activities of the company’s fleet of vehicles, drivers and sidemen.

Associates Degree or any combination of education, training and experience which demonstrates ability to perform the duties and responsibilities as described.

Knowledge of methods used in maintenance including basic knowledge of carpentry, plumbing, glass replacement, painting, masonry, grounds keeping, appliance repair and electrical wiring; maintenance of hand tools and gas-powered equipment; standard practices and tools used in the maintenance and repair of building facilities; safety practices and procedures related to the building trades; proper lifting techniques.

  • Demonstrates effective use of a variety of hand and power tools.
  • Performs a variety of physical labor including climbing ladders, bending, kneeling, reaching and standing for long periods of time, lifting and carrying boxes, tools, equipment and materials.


Reporting to the Administration Manager, the Receptionist is responsible for attending to visitors and dealing with inquiries on the phone. The Receptionist is also responsible for supplying information regarding the company to the general public, customers and service providers.

  • High School Diploma
  • Knowledge of customer service principles & practices
  • Good communications skills
  • Strong interpersonal skills

Grounds & Maintenance Worker

The Grounds & Maintenance Worker has overall responsibility to maintain the grounds of all locations, ensuring that the physical environment is clean, grounds well-kept and safe. The Grounds & Maintenance Worker also has responsibility for minor construction, electrical and plumbing and to conduct ad hoc assignments as directed by the Supervisor.

  • Primary School Graduate.
  • Must be literate.

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Executive, Marketing,
Publishing and HR
Building 3, 17 Ruthven Road,
Kingston 10, Jamaica, W.I.

Distribution Centre
38 First Street, Newport West,
Kingston 13, Jamaica, W.I.

Finance & Accounting
and Facilities & Operations
37 Second Street, Newport West,
Kingston 13, Jamaica, W.I.

phone icon

Executive, Marketing,
Publishing and HR

Tel: (876) 960 9364-6 or 920-9972
Fax: (876) 968-1353

Distribution Centre
Tel: (876) 923-6505-7
Fax: (876) 923-7003

Finance & Accounting
and Facilities & Operations

Tel: (876) 923-6505-7, (876) 923-7008
Fax: (876) 923-7003


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